Still in Holding Pattern on iOS 8.3 GPS bug
It's been almost 6 weeks since we alerted Bad Elf users and our partners about the iOS 8.3 bug affecting most external GPS receivers. At that time, we quickly identified the issue and filed a bug report with Apple. Several weeks later, several media outlets and forum users reported that the GPS issue was fixed in the iOS 8.4 beta releases. Unfortunately, Apple has not released any public iOS updates since early April when the issue first appeared.
The various rumors sites are claiming iOS 8.4 will go live in June; some say early June during Apple's WWDC conference, others say late June. Like everyone else, we're in a holding pattern until iOS 8.4 is released.
This has been an extremely frustrating experience for our users and for the Bad Elf team. We strive to always do the right thing for our customers. Like you, we are passionate pilots, boaters, and outdoor enthusiasts that depend on Bad Elf GPS accessories every day.
Issues and gaps are normal when working in an ecosystem of ever-changing platforms (iOS/Android/Windows), apps, and our hardware accessories. We build our products so they can be updated as needed. Over the past 5 years we've been able to quickly fix or work around the various hardware, firmware, app, or OS issues that have cropped up. We work hard to maintain strong relationships with our partners to ensure our customers never get stuck in the gaps. Unfortunately, in this case there is little we can do from our side to resolve the issue.
As always, please contact us via support@bad-elf.com if we can help in any way. If you have an iOS device with Lightning connector, our Bad Elf GPS Pro+ and Bad Elf GPS for Lightning dongle both work with iOS 8.3 and are unaffected by this issue.
We appreciate your amazing patience and continued support on this issue. As soon as iOS 8.4 is released, we'll update everyone ASAP with a status update via the blog and mailing list. Hang in there!
I posted a comment this morning that Garmin has provided firmware updates to their Garmin Glo GPS products -quick and easy and our units using that hardware are back in action while BadElf has done no fixes on their end so are awaiting Apple to make all the changes – so our Badelfs are dead in the water. Bad elf people removed my comment which is fair and accurate…not very transparent.
I’ve been looking for the iOS 8.4 public beta unsuccessfully — care to share a URL? Yes, I’m registered with appleseed.
So basically what you are saying apple has stopped info from gps app being routered to any mapping app, your hands are tried
I’m so thankful you warned me just before my journey around the Grand Canyon with a small plane. I had already my fingers searching the update button as your mail came in. So I could use my old iOS and had not a problem at all with my beloved bad elf.
I’m running the iOS 8.4 public beta and all is well on my 3rd generation iPad and iPhone6 running my BE-GPS-1000